New
Delhi: On Day One, the anti-graft helpline launched by the Kejriwal
government was swamped, receiving 3,904 calls by 3pm on Thursday. By
evening, the number of calls had crossed 4,000 and two complaints had
reached the anticorruption branch with initial evidence gathered through
‘sting operations’. The branch claimed it was gearing up to trap the alleged bribe-seekers within a day.
CM
Arvind Kejriwal said an overwhelmed call centre staff could only attend
to 824 calls due to heavy congestion in the line. Of these, 53 were
found to be ‘genuine’ calls where specific complaints against officials
were mentioned. He said 15 such callers refused to conduct stings.
“Given
the response, we are increasing the seats from 15 to 30 and channels
from 30 to 60 by tomorrow. We are also launching a four-digit number in
few days,” he added.
53 CASES GENUINE 824 calls were all that call centre staff could attend to due to line congestion
53 cases found genuine 15 callers refuse to conduct sting
2 cases already under progress. First evidence submitted
60 lines to operate from today, instead of 30 CM refuses to give details
The chief minister refused to divulge details such as the department against which the maximum calls were received. Government officials even maintained secrecy about the location of the call centre, saying they do not want ‘corrupt officials’ to approach those working there. “To maintain the integrity of the call centre we do not want to disclose its location,” said Kejriwal. The CM was quick to laud the “high quality” sting operations received by the department. “I would like to congratulate Delhiites for the quality of sting operations being conducted by them. People have already turned into He said with the launch of this helpline, every Delhiite had become empowered to catch a corrupt official who would harass them. The CM also used the opportunity to boost the morale of officers, saying he has always maintained that “most officers here are honest but are not given the right opportunities”.
53 CASES GENUINE 824 calls were all that call centre staff could attend to due to line congestion
53 cases found genuine 15 callers refuse to conduct sting
2 cases already under progress. First evidence submitted
60 lines to operate from today, instead of 30 CM refuses to give details
The chief minister refused to divulge details such as the department against which the maximum calls were received. Government officials even maintained secrecy about the location of the call centre, saying they do not want ‘corrupt officials’ to approach those working there. “To maintain the integrity of the call centre we do not want to disclose its location,” said Kejriwal. The CM was quick to laud the “high quality” sting operations received by the department. “I would like to congratulate Delhiites for the quality of sting operations being conducted by them. People have already turned into He said with the launch of this helpline, every Delhiite had become empowered to catch a corrupt official who would harass them. The CM also used the opportunity to boost the morale of officers, saying he has always maintained that “most officers here are honest but are not given the right opportunities”.
